Routee’s WhatsApp Business

For Marketers

WhatsApp Business is intended for customer service and transactional messaging, acting as an ideal tool for marketers to use for empowering communication with customers and driving engagement.
In combination with Routee’s API robust features for WhatsApp Business, marketers can implement B2C pull tactics for boosting customer retention and customer loyalty, such as sending notifications and customer service responses to WhatsApp users that have opted-in receiving these types of messages.

Indicative Use Cases

Discover how businesses utilize Routee’s WhatsApp API to deliver premium customer services, revenue increase, and business growth

Courier Company

Customer service

Send customers payment receipt confirmation and information about dispatch and delivery.

Health insurance company

Automated customer service

Send automated chatbot replies to general inquiries received by prospect customers and website users.

Online shopping

Automated product assistance

Help customers with product information and suggestions based on their recent purchases or inquiries

Create customer-centric communications that convert

Routee’s API for WhatsApp Business

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